Returns & Shipping Policy

Shipping & Returns Policy

Dispatch:

From €99.95 Free shipping for NL, BE and DE. If you order on working days (Monday - Friday) before 16:00, the mail will be sent the same day with GLS, PostNL, DHL and will therefore be delivered the next working day (and Saturday). If you do not live in the Netherlands, it may take longer. During holidays, delivery times may be longer, if in doubt, please contact us.   contact   with us.
Letterbox delivery (NL only) from €3.99:   If you place a small order, it will probably fit in your mailbox. The packages are sent with a track & trace code.
Immediately after your shipment has been sent, you will receive a Track & Trace code by email with which you can track your package with the carrier.   Parcel shipment : We send normal and large sized products via normal PostNL parcel post.
Below are the standard shipping rates.

For other countries, it is best to calculate the shipping rates in the shopping cart.

Immediately after the package has been sent, you will receive a Track & Trace code by email with which you can track your package with the carrier.

Express shipping:

If you order between Sunday and Thursday before 23:59, you can start working on your order the next day with our express delivery. For orders placed between Monday and Friday before 13:00, we offer express delivery the same evening via DHL Today. Please note: during holidays there is a greater chance of delays than normal. With DHL Today you have the best chance of getting started on your project as soon as possible. When an order is placed with DHL Today, we transfer the packages to a third party. It is possible that an order is delayed. Unfortunately, we do not receive compensation from the carrier when a delivery is delayed, which means that we unfortunately cannot pass this on to the customer. If you need the items urgently, consider picking them up personally from us in Leusden, so that you can get started on them the same day. If in doubt, please do not hesitate to contact us.

• NL Package €7.95
• NL Mailbox €7.95
• BE – NVT
• EN – NVT

NB!

• Express shipments are delivered in the evening!
• Delivery to the Wadden Islands can take up to 72 hours.

Free returns up to 14 days:

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. In addition, you will receive a return label for the shipment to return your product free of charge.

NB!

– Free returns only apply to the Netherlands
– Free returns only apply to orders shipped via Postnl and GLS (so not via DHL, DHL today & without track & trace)

Are you outside this period or are you not from the Netherlands? Then please contact   contact   with us. Please note! If you send the package yourself (without a return label provided by us), these costs are for your own account. If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to Elektronica voor jou. Has damage occurred during the return? Then this is at the customer's risk. To use this right, you can contact us via Info@ electronicsforyou.com . We will then refund the complete order amount including shipping costs within 14 days after registration of your return, provided that the product has already been returned in good order. If there is damage and/or wear, a reduction in value may be charged.
Want to know more about what you can do with a product? Read these articles:
https://www.thuiswinkel.org/consumenten/wet-en-regulation/voorwaarden-retour-houden
https://www.webwinkelkeur.nl/beschadigd-product-retourneren-hoe-zit-dat-recht/

How do I return?

In all cases, please contact us. You can do this via the   contact page or send an email to info@ electronicsforyou.com   In all cases, please state Returns + Your Order Number in the subject!

Exceptions:

Software   The right of return for software or products containing software expires at the time of download or breaking the seal.

Reorders and Pre-orders:

If an order includes a product that says “Available on backorder” or Pre-order.
Will this order be shipped as soon as that/those products arrive?